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FAQ

Q. Can I color the hair

A. This is 100% virgin human hair that has not been processed. You can color the hair, however remember to keep the hair conditioned and treated once colored.

Q. How much hair do I need for a full sewin?

A. On average three bundles is more than enough for a full sew-in however for bundles 22' and longer a forth bundle can be added for additional fullness.

Q.Do you provide express shipping

A. Yes we provide 1-2 day express shipping when payments are made via pay pal.

Q. How long does shipping take

A. All items are shipped via U.S. Postal service (USPS) and will take approximately 3-5 business days for delivery. Once your order is shipped, the tracking number will be provided to the email address associated with your order. We will not be responsible for any lost packages. Please contact the shipping provider in regards to any packages that has not been received after it has been shipped.

Q. Can I return or exchange my items?

A. All sales are final. Refunds are given only in extenuating circumstances.

Q.How full are the long will the hair last?

A. The hair will last 6-12 months or longer with proper maintenance.

Customer Service is our top priority, for additional questions/concerns feel free to contact by phone or email and someone from our team will get back to you within 24 hours.

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©2017 by PureGlam LLC.. 

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